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Not seeing any data

Joe Graf Apr 07, 2015 01:17PM PDT

Hi,

Our game Infinity Blade III is not showing any data flowing into the system. Is this something on your end? Not sure how to trouble shoot this. Any help is appreciated.

Thanks,

Joe

Up 0 rated Down
Amritha Nayak Apr 07, 2015 02:01PM PDT APSALAR Agent

Hi Joe,

Can you please check your access level? The reports are for use only for Professional, Business and Enterprise user. If you would like I can get you in touch with our sales representatives and they will be happy to walk you through the entire process.

Please let us know.

Thanks,
Amritha Nayak
Technical Support Engineer, Apsalar.

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sudhanshu Kr. Singh Dec 09, 2015 01:08PM PST
Hi Guys,

I have integrated apsalar to track app installation and in app activity for google adwords, but i'm seeing only click and no installation, attribution and revenue part. But i'm seeing click, attribution and revenue for facebook.

Let me know how i can resolve it.


Regards
Sudhanshu
Up -1 rated Down
Mayuri Gupta Dec 09, 2015 01:09PM PST APSALAR Agent

Hello Sudhanshu,
Could you please send us an email directly on support@apsalar.com about this issue? Also could you please provide us the export of Google editor for the campaign in question? This way we can confirm if the setup is correct.

Thanks,
Mayuri

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Keren Florian Jan 04, 2016 05:26PM PST APSALAR Agent

Hi Sudhanshu,

Just wanted to follow up. Are you still facing these issues?

Thanks,
Keren

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